| Course | |||||
|---|---|---|---|---|---|
 | Microsoft Office365 Microlearning Guide on managing your templates | ||||
 | Manual Assignments / Managers Delivery Aims: - Understanding Site File Processes - Understand and Use the Audits Calendar - Setting up your Teams Site Audience : Aimed at Ops Managers (Unit Managers/ Clinical Leads/ Heads of Areas/ Admin Office) Mandatory: For Unit Managers | ||||
 | Manual Assignments / Clinical training The Care Certificate programme is to be completed by all non-registered patient facing employees (Clinical Assistants, Assistant Practitioners, Trainee Assistant Practitioners and Administrator / Clinical Assistant hybrid roles). If you started at... | ||||
 | Care Pathway Manager (CPM) System: CPM - Admin Extensions
Extension Type: Advanced Letter Management
- Bulk Letter Printing
- Resending Comms
- Editing Letters
Type: Interactive E Learning
Pass Mark Needed: 100%
Updated 07/2023 | ||||
 | Care Pathway Manager (CPM) System: CPM
Extension Type: eReferral Portal
- eReferral Portal explained
- Internal QA Review
- Managing Referrals that come through the eReferral Portal
Type: Interactive E Learning
Pass Mark Needed: 100%
Updated 09/2023 | ||||
 | Care Pathway Manager (CPM) System: CPM
Extension Type: Longstops & Breaches
- Understanding Longstops & Breaches
- How and when to record these in CPM
Type: Interactive E Learning
Pass Mark Needed: 100%
Updated 09/2023 | ||||
 | Care Pathway Manager (CPM) System: CPM
Extension Type: Managing Diaries
- Opening and Linking
- Adjusting
- Closing
- Busies
Type: Interactive E Learning
Pass Mark Needed: 100%
Updated 07/2023 | ||||
 | Manual Assignments / CPM (manual assignments) System: CPM - Admin Extensions Extension Type: Merge Training - Patient Merge in CPM and PACS Type: Interactive E Learning Pass Mark Needed: 100% Updated 07/2023 | ||||
 | Customer Care & AML Values Interactive refresher module for staff requiring re-training as a result of being involved in a complaint. Covering: - customer service and expectations - managing complaints - and using effective communication - living with sensory loss | ||||
 | Employee Online Aid to enable rostered staff to view published rosters, manage annual leave and study requests. |
